the resort with the lawn in front of it - Mayfair Himalayan Spa Resort Kalimpong

MAYFAIR Himalayan Spa Resort, Kalimpong





• To adopt eco-friendly practices and user-friendly technology, while conducting business in a socially responsible, culturally sensitive and employee-friendly environment.

• To provide guests with the feel of a home-away-from-home with warm hospitality, peerless service, impeccable hygiene, safety and security with privacy.

• To develop a skilled, cross-cultural and dedicated workforce of team players, committed to translating the organisation's vision into reality.


• We will constantly thrive to make our properties emerge as icons in the world of boutique hotels.

• We will aesthetically blend local and ethnic imprints into the architecture, interiors & ambience of our properties, showcasing the region’s vibrant culture, handicrafts, heritage and people.

• We will remain committed to making our properties ensconced within a created captive microclimate, which will reiterate our commitment towards environmental sustainability.

• We will strive to ensure employment from within the local community, thereby, supporting social and cultural needs and being consciously responsible to society.

• We will grow our business in an ethical manner integrating our interests with those of the stakeholders.


• We are committed to safeguarding the interest of our stakeholders, the satisfaction of our customers and our responsibility towards society.

• We maintain the highest level of fairness, transparency, integrity and ethical standards in conducting our business and employee relations.

• We nurture our employees with sincere recognition and appreciation for their excellence, creativity, loyalty and integrity.

• We practice religious, cultural and gender equity amongst our employees and respect family values and sentiments.


Dilip Ray



Shri Dilip Ray is a law graduate and has completed his master’s in business administration. As a hotelier and a politician, he started his journey simultaneously during the early 80s, though the hotel has always been his passion. Shri Dilip Ray is the founder and Chairman of MAYFAIR Group of Hotels, a leading hospitality group in Eastern India. In his journey of 40 years in the hotel industry, he has brought up Fifteen premium properties in Eight States of India.

Pooja Ray Picture


Managing Director

Ms. Ray is the Managing Director of the Company. She is actively involved in the working of the MAYFAIR Group, contributing to the overall growth of the Group. With her pro-active leadership, the Company is approaching towards a new level of success.

Sanjna Ray


Whole-time Director

Smt. Sanjna Ray is a hotelier and also a Whole-time Director of MAYFAIR Hotels and Resorts (Sikkim) Private Limited. She has done Post Graduate in Hotel Management from Switzerland. She is associated with the hospitality industry for the last decade and also counsels and is actively involved in various management decision-making processes of the company and operations of the best luxury resort having live shore Gaming Casino - MAYFAIR SPA RESORT & CASINO, GANGTOK.

Arun Panda


Independent Director

Shri Arun Kumar Panda, an Independent Director on the Board of the Company, is a retired IAS officer having more than thirty-six years of diverse work experience in the Government. He served at various senior leadership positions overseeing policy and strategy formulation, both in Central and State Government. He conceptualized and undertook many high profile path breaking initiatives. He also Worked as Secretary to Government of India for almost three years in the Ministry of MSME, seven years’ experience in various verticals of Health Sector, both policy making and implementation level in Government of India. More than five years’ experience in Housing and Urban Development in the state of Odisha; both as the Principal Secretary to the Government and as Chief of the Capital Region Development Authority

Ashok K Bal


Independent Director

Shri Ashok Kumar Bal belongs to the 1983 batch of Indian Revenue Service (IRS) and held various leadership positions in Government, Public Sector and Corporates. He combines diverse experience across broad spectrum of activities and sectors. Mr. Bal holds Master’s Degree in Economics from Delhi School of Economics, Delhi University. He did MBA from Management Development Institute, Gurgaon. He also holds a Law degree from University of Mumbai. After taking VRS from IRS, he joined as President, Chairman’s Office, Reliance Industries Ltd., Mumbai and thereafter, as the Chief Executive Officer-India Mining Operations, Essel Mining & Industries Ltd., a flagship company of the US$42 billion Aditya Birla Group.